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Lending Terms

Most Wanted Items

Most Wanted items are a collection of new and recent books and DVDs that are ready to check out in each of our libraries. This collection is a ready to pick up collection that is non-requestable and non-renewable.

Check Out Late Fees
3 day loan DVDs 3 days 50¢ / day
14 day loan Books 14 days 50¢ / day

NEW Items

Our NEW items are new to the collection and have a 1 to 2 week checkout period, depending on the item. These items are able to be requested online or through one of our library staff. They are also renewable, as long as there are no pending requests from other patrons.

Check Out Late Fees
New Items DVDs 1 week 50¢ / day
New Items Books 2 weeks 50¢ / day
New Items Books on CD 3 weeks 20¢ / day
New Items Music CDs 3 weeks 20¢ / day

Regular Collection

Our regular collection has a 3 week checkout period for books, DVDs and CDs. All of these items are requestable and renewable, as long as there are no pending requests from other patrons.

Check Out Late Fees
All Items 3 weeks 20¢ / day

Maximum Overdue Fines Per Item
Children's and Teen Materials $5.00
Adult Materials $10.00

Additional Fees
All Other Lost or Destroyed Items Actual cost of Item
Processing Fee for Lost or Destroyed Items $5.00
Lost or Damaged Tote Bags/Talk and Tote Sets $20.00
Collection Agency Fee $15.00
Returned Check & Credit Card Chargebacks $25.00
Holds Not Picked Up $1.00 / ea
InterLibrary Loan (ILL) fee for item not picked up $1.00 / ea
InterLibrary Loan (ILL) fee per day for overdue materials $1.00 / ea

Regulations
  1. A patron becomes delinquent when the charges on his/her account reach $10.00. At this point the patron's borrowing privileges are suspended until the total charges owed are brought below $10.00.
  2. Staff have the option of waiving or reducing a charge if they feel extenuating circumstances so warrant.
  3. All library debts are discharged when listed in a patronr’s bankruptcy.
  4. A police report (filed within 60 days of items being due) is necessary for the Library to waive related fees and replacement costs on items stolen from the patron or checked out on a lost/stolen library card.
  5. Patrons may be given a refund within 30 days of payment for lost items. Return of the library item in reusable condition and proof of payment showing method of payment are required for a refund. Processing fees are non-refundable.
  6. Cash refunds up to $50.00 are allowed for transactions paid by cash or traveler’s checks. Cash refunds up to $10.00 are allowed for transactions paid by personal checks. Refunds for check transactions over $10.00 must be issued by City check through the Accounts Payable department. Transactions processed by credit card must be refunded on the same credit card.

Paying Your Fines

There are three ways you can pay your fines.

Pay Online

You can pay online by going to My Account.

Log in to your account and click on the amount owed on your account in the left column.

Select any or all of the items and click on the
"Pay Fines Now"
button at the bottom of the page.

Pay In-Library

You can pay in-person at either Civic Center Library or Mustang Library, at the Account Services desk.

Pay by Mail

Checks made payable to:

“The City of Scottsdale” may be mailed to:

Civic Center Library
P.O. Box 1000
Scottsdale, AZ 85252

Please be sure to note your library card number on your check.


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